How often will I receive alerts?

The frequency for which you receive alerts depends on the addresses you provide and the types of alerts you select to receive as well as the frequency of actual emergencies. Emergency alerts will only be sent when there is an immediate threat to life and / or property. Community notifications will be sent when the criteria for sending an alert are met.

This system is not intended to bombard you with information. The City will only send you alerts about the information you select to receive. To change your alert settings, login to the Smart911 website  and edit your preferences.

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1. What is Braintree Alerts powered by Smart911?
2. Why should I sign-up for Braintree Alerts powered by Smart911?
3. How does it work?
4. How much does it cost?
5. Can you guarantee that I will receive notification if I register?
6. What types of alerts will I receive?
7. Can I call the alert phone number back or reply back to the email?
8. When will I start receiving alerts?
9. How do I update or remove my notification preferences and contact information used by Braintree Alerts powered by Smart911?
10. How often will I receive alerts?
11. Will my information be disclosed or shared?
12. What precautions are taken to protect personal contact information stored in the Braintree Alerts powered by Smart911 system?