Veterans Services

The Department of Veterans Services provides assistance for all federal VA benefits and administers and oversees Chapter 115 State benefits for which veterans, spouses and dependents may be eligible.

Are you a Veteran in Crisis or Concerned About One?

To connect with a Veterans Crisis Line responder anytime, day or night:

Veterans Crisis Line: www.veteranscrisisline.net

  • Dial 988 then Press 1
  • Start a confidential chat
  • Text 838255
  • If you have hearing loss, call TTY: Dial 711 then 988

Veterans Services Officer

We live in a state that is head and shoulders above all others in the way it treats Veterans and their families. Massachusetts is unique in that it has a Veterans Service Officer in every community. It is the Veterans Service Officer’s responsibility to inform and assist all Veterans, regardless of whether you have just recently returned from active duty or are a veteran from any previous engagement or era.

Resources, Programs & Benefits

There are many resources, programs and benefits available to Veterans and their families of which you may not be aware of and the Veterans Agent is available to explain and assist in determining if you are eligible. Programs include: Veterans Bonus for returning service members, especially for recent multiple deployments; Braintree homeowners who are "Citizen Soldiers may receive rebates on their property taxes paid while they were deployed; MGL Chapter 115 financial benefits for low income Seniors and unemployed veterans; Gold Star parents and widows annuities and tax exemptions; Disabled Veterans and/or their surviving spouse can be eligible for a property tax rebate.

Active Duty Service Members Coming Home 

Do you have a family member or a loved one coming home from active duty service? Please contact our Veterans Services Office so the Town can properly thank them for their service and prepare them for civilian life. 

Veteran Resource Drop Off 

Click here for more information on the resource drop off at the Veterans Center. 

Veterans Grave Registration

The Veterans Services Office wants to ensure all Veterans whose last resting place is in the Town of Braintree have an American Flag placed at their grave. If you have a loved one or family member who is a Veteran and are being buried at a cemetery in Braintree, please fill out the form below and return it to the Veterans Services Office located at 74 Pond Street. 

Veterans Grave Registration

Advise & Give Guidance

This office can also advise and give guidance about many other VA programs available including:

  • Availability of the VA Medical Care system
  • Aid and Attendance for assistance in costs of health care at home or in assisted living facilities
  • Applications for service related disability, it’s never too late to apply
  • Discharge and other records requests
  • Death benefits and information about Veterans cemeteries and grave markers
  • Information about the GI Bill benefits availability.

Confidential

All requests and information given are completely confidential.

Duties of Massachusetts Veteran Service Officers

  • Outreach services to veterans to educate them on benefits and services
  • Offering referrals to programs and services for veterans and their dependents
  • Taking applications for state veterans' benefits, including Chapter 115 financial benefits and the annuity program
  • Helping veterans access employment assistance through career centers and related programs
  • Coordinates veteran observances, including Memorial Day and Veterans Day

Veterans' Benefits M.G.L. Chapter 115, as amended:  Bill of Rights

You have the right to:

  • File a written application for veterans' benefits at any time. You can insist upon this right, even if told that you are ineligible. 108 CMR: 4:02 (1)
  • Get help from your veterans' agent in completing your application.
  • Receive a full explanation of the services and benefits available under M.G.L. Chap. 115, as well as other available benefits. 108 CMR: 4.01 (2)
  • Receive a written notice and explanation of the approval or denial of your application for benefits. 108 CMR: 10.90 (25), 108 CMR: 8.02 (1)
  • Be treated with dignity and respect, and to receive accurate, courteous, and timely service. 108 CMR: 4.01 (1)
  • Appeal and request a hearing if you disagree with any action taken on your case. 108 CMR: 8.09 (1)
  • Expect confidentiality; personal information will not be collected or used except for the purpose of determining your eligibility for benefits. 108 CMR: 4.01 (1)
  • Receive fair and equal treatment without regard to sex, race, religion or handicap.

Important Links

Thank You

Your country, your state, and the Town of Braintree are thankful for your service and the sacrifices made by you and your family and want you to receive all that you are entitled to.