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Water & Sewer
Overview
The Braintree Water and Sewer Department's primary mission is to maintain and improve the quality and reliability of the water and sewer systems in the Town of Braintree and to maintain the highest level of service at the lowest possible cost to the ratepayers.
Fall 2022 Smoke Testing
Please read the statement below from Weston & Sampson for information regarding the upcoming Fall/Winter 2022 smoke testing happening in Braintree:
Town of Braintree to Conduct Smoke Testing
In order to improve sewer service, on behalf of the Town of Braintree, Weston & Sampson will be conducting smoke testing on portions of the sanitary sewer system from 7:30 AM to 5:00 PM, Monday through Friday, between October 3 and December 2, 2022, weather permitting. Testing will be performed in various areas throughout town.
During the test, white smoke will be introduced to the sanitary sewer systems via a smoke-generating machine. During this procedure, white smoke will be venting from holes in manhole covers located in the street and from plumbing vent pipes located on or near your roof surface. THIS IS NORMAL AND SHOULD NOT CAUSE ALARM.
Smoke should not enter your premises unless there is either a dry trap in an unused fixture or a plumbing defect. You may wish to pour two gallons of water down your basement floor drain or unused plumbing fixture to ensure that the drain trap will be effective.
Should smoke be detected within your building, do not be alarmed. The smoke is NON-TOXIC, NONSTAINING, and dissipates quickly through open windows. IF YOU HAVE A LUNG AILMENT or RESPIRATORY CONDITION SUCH AS ASTHMA OR EMPHYSEMA, STAY AWAY FROM THE SMOKE. Any smoke within a building should be immediately reported to the persons conducting the tests.
Weston & Sampson company vehicles are black with the company name on the sides and their personnel will be wearing shirts with the Weston & Sampson markings and a current Weston & Sampson ID card.
Any questions should be directed to Weston & Sampson at 781-909-4037 or braintreesmoketesting@wseinc.com. Leave a message including your name, address, and telephone number and you will be responded to promptly.
Current Water Phase
We are Currently in PHASE 3 Water restrictions
WATER AND SEWER RATES HAVE INCREASED AS OF 6-1-2022 (See below under Forms). FEES HAVE INCREASED AS OF 7-1-2022. TO VIEW OUR NEW FEES PLEASE CLICK ON THE LINK ON THE LEFT SIDE OF OUR SITE.
Water and Sewer Department Alerts
Click the link below to sign up for Water and Sewer Department alerts including water main breaks and sanitary sewer overflow.
Related Documents
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Louis Dutton
Superintendent of Water and SewerPhone: 781-794-8943
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Mark Thompson
Assistant Superintendent, System MaintenancePhone: 781-794-8258
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Brian Doran
Assistant Superintendent Water Treatment PlantPhone: 781-794-8255
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Water & Sewer
Physical Address
85 Quincy Avenue
Braintree, MA 02184
Phone: : 781-843-8097
Hours
Monday, Wednesday, Thursday
8:30 a.m. - 4:30 p.m.
Tuesday
8:30 a.m. - 7:00 p.m.
Friday
8:30 a.m. - 1:00 p.m.
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Treatment Plant
Phone: : 781-843-9205 (For After-Hour Emergencies)